To end fare difference and also end internal competition between the undertakings, The Urban Development Ministry is coming up with the policy to ensure that the commuters get quality service.
NMMT general manager Jitendra Papalkar informed "In the month of December 2009, the Chief Secretary of Ministry of Urban Development had organized a joint meeting of all transport service providers in Mumbai Metropolitan Region. The meet was organized to formulate a policy to bring in uniform ticket fares to provide commuters seamless travel facility in MMR area. For the same the each transport undertaking will have to appoint a technical consultant. We hope that all goes well by the beginning of 2011, commuters will be able to enjoy uniform ticket system and seamless travel facility".
—Jaspal Singh Naol
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